August 17, 2017 at three:12 am I have only been a consumer for 3 days which is how I got addressed. I get approached in Walmart each time I am going in there. I usually convey to the Spectrum Revenue particular person “Im not Intriguedâ€. This time The Gross sales male adopted me. I defined that I have FIOS now for a decade and am absolutely satisfied. And that im with a 150meg up and 150meg down. He advised me that he could far better my velocity and conserve me income. So I spelled out how sophisticated my property was setup. He designed a connect with then he reported he could Certainly allow it to be perform. So I made a decision to go ahead and change. When the service tech showed up (he could scarcely speak English) I achieved him from the drive way. I informed him not to even bother finding his equipment outside of his truck till I confirmed him how sophisticated my household is. After I showed him I instructed him that it will have to all function EXACTLY the same or improved or never squander my time. He instructed me no challenge. I needed to go to work and he accomplished the put in (partially).
She was really well mannered and defined that Spectrum indeed doesn't have that functionality. Holly Cow, I am steeping backwards by accepting your hardware! If I had any clue, I would've held my Time Warner box and ongoing recording and viewing the displays I'm thinking about!!!!! Within the small time I are actually with Spectrum I've experienced numerious concerns and I cannot pressure enought the downgrade in buyer service and components because I produced this switch!!!!!!! If there were in any case to return I would! I will be searching into other available choices for cell phone/Net/Tv set, in my thoughts This is often unacceptable! I have no idea if your organization is mindful of or cares about buyer pleasure but I can tell you that i'm one pretty unhappy purchaser that options on working with social websites to spead my displeasure, composing to the higher Enterprise Burea about feeling mislead and looking for options!
I'm 70 yrs outdated and I must not should go thru all of this …No instructions on how to operate remote….
I used to be expecting at least support to decrease the rate but instead I been given a lesson how charter is suppose to earn money and about grocery selling price will increase. I obtain this very unprofessional and offending Particularly due to the fact I have already been faithful shopper for earlier twelve decades.
Hi, I'm putting collectively a bunch to initiate a class action regulation go well with against Constitution/SPECTRUM. I'm searching for ANYONE who experienced Spectrum provide them with incorrect payment amounts then terminated service on account of “non payment†Despite the fact that you paid out what was questioned. Spectrum seems to are already supplying incorrect greenback amounts to former Time Warner clients after which you can, following putting purchasers guiding on their own payment (without the client even knowing), contacting a demanding an instantaneous big payment beneath danger of disconnection and unwilling to give any extension.
I obtain it ironic that this excellent communications company is struggling to greater connect their flyers on the households during which truly have the ability to acquire the bargains advertised.
I’d enormously enjoy it. The survey will look after clicking “ Finish Chat â€. Thanks much and possess an excellent working day moulay â€
When I understand the “process†should be programed to include this DVR service, I struggle to believe that these types of a substantial organization can't uncover a way to solution this situation. With the numerous cable, streaming, and satellite alternatives around I am surprised that Spectrum can't make an easy adjustment to proper this Improper. I realize Reps make simple mistakes, but The actual fact I used to be verbally promised a thing various than what exactly is now made available is unacceptable.
The good thing is, another morning almost everything was Operating good but that variations each and every evening. Afterwards inside the day I gained a recorded information on my residence phone amount that Tuesday afternoon was the earliest I could count on a technician.
moulay, I used to be delighted to answer your billing thoughts! “Please have a more information moment to get involved in a short 5 issue survey. There is a Take note industry in the event you’d like to depart notes about the company even so the rating is predicated on my performance.
one.) one particular claims this amount & length of service, the opposite a distinct cost & Yet one more yet a distinct cost & A further hopes to include on services to save lots of $$ the other wants to remove, & on & on & on, $99.
Oh, and just Exactly what does “your comment is awaiting moderation†suggest Charter, that you choose to chose to disregard it instead of respond to it? Looks like it to me.
Their endeavours in order to here avoid contact with The shoppers are actually a stage earlier mentioned other non responsive firms that deliver inadequate or non-existent “purchaser serviceâ€.
I are a customer for more than a decade. I've Check us out here watched my bill maximize annually with some bogus taxes or amount boosts.